/* Layout: a repair-order sheet. One app column, a ruled header strip, sections set like the boxes on a carbon-copy work order. */
:root{
  --paper:#eef1f5; --sheet:#ffffff; --ink:#152033; --muted:#5a6477; --line:#d6dce6; --soft:#f3f6fa; --field:#ffffff;
  --accent:#1c55c4; --accent-ink:#ffffff; --signal:#e3a118;
  --ok:#1b8047; --warn:#955a00; --bad:#c03626; --info:#1c55c4; --field-line:#768093; --focus:#1c55c4;
  --f-display:"Barlow Condensed","Arial Narrow",Arial,sans-serif;
  --f-body:"IBM Plex Sans",system-ui,-apple-system,"Segoe UI",sans-serif;
  --f-mono:"IBM Plex Mono",ui-monospace,Menlo,Consolas,monospace;
  --r:6px;
}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]){
  --paper:#0d121b; --sheet:#151c29; --ink:#e4e9f2; --muted:#a5afc1; --line:#283247; --soft:#1a2232; --field:#0f1622;
  --accent:#6f9dff; --accent-ink:#0a1222; --signal:#f0b43a;
  --ok:#4cc27f; --warn:#e9a63d; --bad:#ff7b6c; --info:#6f9dff; --field-line:#66738c; --focus:#f0b43a; color-scheme:dark }}
:root[data-theme="dark"]{
  --paper:#0d121b; --sheet:#151c29; --ink:#e4e9f2; --muted:#a5afc1; --line:#283247; --soft:#1a2232; --field:#0f1622;
  --accent:#6f9dff; --accent-ink:#0a1222; --signal:#f0b43a;
  --ok:#4cc27f; --warn:#e9a63d; --bad:#ff7b6c; --info:#6f9dff; --field-line:#66738c; --focus:#f0b43a; color-scheme:dark }

*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
[hidden]{display:none!important}
body{margin:0}
img{max-width:100%}
body{background:var(--paper);color:var(--ink);font-family:var(--f-body);font-size:15px;line-height:1.5;padding-inline:16px;padding-block:0 48px}
.wrap{max-width:1080px;margin:0 auto}
h1,h2,h3{font-family:var(--f-display);font-weight:700;letter-spacing:.01em;line-height:1.1;margin:0;text-wrap:balance}
h1{font-size:2.1rem} h2{font-size:1.45rem} h3{font-size:1.1rem;text-transform:uppercase;letter-spacing:.06em}
p{margin:0}
a{color:var(--accent)}
.mono{font-family:var(--f-mono);font-variant-numeric:tabular-nums}
.muted{color:var(--muted)}
.small{font-size:.85rem}
.eyebrow{font-family:var(--f-display);text-transform:uppercase;letter-spacing:.12em;font-size:.8rem;color:var(--muted);font-weight:600}

/* top bar */
.bar{position:sticky;top:env(safe-area-inset-top,0px);z-index:5;background:var(--paper);border-bottom:2px solid var(--ink);margin-inline:-16px;padding:10px 16px}
.bar-in{max-width:1080px;margin:0 auto;display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.nav{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.nav a{color:var(--ink);text-decoration:none;font-weight:600;font-size:.88rem;padding:6px 12px;border-radius:999px;border:1.5px solid transparent}
.nav a:hover{border-color:var(--line)}
.nav a[aria-current="page"]{border-color:var(--ink)}
.nav a.cta{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}
.brand{display:flex;align-items:center;gap:10px;background:none;border:0;color:var(--ink);cursor:pointer;padding:0;text-align:left;text-decoration:none}
.brand-mark{width:34px;height:34px;border-radius:50%;background:var(--accent);color:var(--accent-ink);display:grid;place-items:center;flex:none}
.brand-mark svg{width:20px;height:20px}
.brand b{font-family:var(--f-display);font-size:1.35rem;text-transform:uppercase;letter-spacing:.04em;display:block;line-height:1}
.brand span{font-size:.75rem;color:var(--muted);letter-spacing:.08em;text-transform:uppercase}
.brand > span:last-child{font-size:inherit;letter-spacing:0;text-transform:none;color:var(--ink)}
.brand > span:last-child > span{display:block;font-size:.75rem;color:var(--muted);letter-spacing:.08em;text-transform:uppercase}
.brand b{color:var(--ink)}
.seg{display:inline-flex;border:1.5px solid var(--ink);border-radius:999px;overflow:hidden}
.seg button{border:0;background:transparent;color:var(--ink);padding:6px 14px;font:600 .85rem var(--f-body);cursor:pointer}
.seg button[aria-pressed="true"]{background:var(--ink);color:var(--paper)}

main{padding-top:22px;display:grid;gap:18px}
.sheet{background:var(--sheet);border:1px solid var(--line);border-radius:var(--r);padding:20px}
.sheet > .sec-h{display:flex;align-items:baseline;justify-content:space-between;gap:10px;flex-wrap:wrap;border-bottom:1px solid var(--line);padding-bottom:10px;margin-bottom:14px}
.stack{display:grid;gap:14px}
.row{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.grid2{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,300px),1fr));gap:18px;align-items:start}
.cols{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:18px;align-items:start}
@media (max-width:820px){.cols{grid-template-columns:1fr}}
.cols > div{display:grid;gap:18px;min-width:0}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1.5px solid var(--ink);background:var(--sheet);color:var(--ink);border-radius:var(--r);padding:9px 16px;font:600 .92rem var(--f-body);cursor:pointer;text-decoration:none}
.btn:hover{background:var(--soft)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.btn.primary:hover{filter:brightness(1.08)}
.btn.ghost{border-color:var(--line)}
.btn.danger{color:var(--bad);border-color:var(--line)}
.btn.sm{padding:5px 10px;font-size:.82rem}
.btn:disabled{opacity:.5;cursor:not-allowed}
.linkbtn{background:none;border:0;color:var(--accent);font:inherit;cursor:pointer;padding:0;text-decoration:underline}

/* forms */
label.f{display:grid;gap:5px;font-size:.85rem;font-weight:600;min-width:0}
label.f .hint{font-weight:400;color:var(--muted)}
div.f{display:grid;gap:5px;font-size:.85rem;min-width:0;align-content:start}
div.f > span:first-child{font-weight:600}
input[type=text],input[type=tel],input[type=email],input[type=number],input[type=password],input[type=datetime-local],input[type=date],select,textarea{width:100%;min-width:0;max-width:100%;font:400 .95rem var(--f-body);color:var(--ink);background:var(--field);border:1.5px solid var(--field-line);border-radius:var(--r);padding:9px 11px}
input:focus,select:focus,textarea:focus{border-color:var(--accent);outline:none}
/* Accessibility: a clear keyboard focus ring everywhere (WCAG 2.4.7) */
a:focus-visible,button:focus-visible,summary:focus-visible,[tabindex]:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,.pick:has(input:focus-visible){outline:2.5px solid var(--focus);outline-offset:2px}
input:is([type=date],[type=datetime-local],[type=time]):focus{outline:2.5px solid var(--focus);outline-offset:2px}
h1[tabindex="-1"]:focus,h2[tabindex="-1"]:focus{outline:none}
::placeholder{color:var(--muted);opacity:1}
.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.skip-link{position:absolute;left:12px;top:-60px;z-index:50;background:var(--accent);color:var(--accent-ink);padding:10px 14px;border-radius:var(--r);font-weight:600;text-decoration:none}
.skip-link:focus{top:12px}
[aria-invalid=true]{border-color:var(--bad)!important}
@media (prefers-reduced-motion: reduce){*,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}
textarea{min-height:96px;resize:vertical}
.fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,180px),1fr));gap:12px}
.fields .wide{grid-column:1/-1}
.picks{display:flex;flex-wrap:wrap;gap:8px}
.pick{position:relative;display:inline-flex}
.pick input{position:absolute;opacity:0;inset:0;cursor:pointer}
.pick span{border:1.5px solid var(--field-line);border-radius:999px;padding:6px 12px;font-size:.87rem;background:var(--field)}
.pick input:checked + span{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 14%,transparent);color:var(--ink);font-weight:600}
.check{display:flex;gap:10px;align-items:flex-start;font-size:.9rem}
.check input{margin-top:4px;width:18px;height:18px;flex:none;accent-color:var(--accent)}

/* numbered order sections */
.step-h{display:flex;gap:12px;align-items:center;margin-bottom:14px}
.step-n{font-family:var(--f-display);font-weight:700;font-size:1.1rem;width:30px;height:30px;border:2px solid var(--ink);border-radius:50%;display:grid;place-items:center;flex:none}

/* home */
.hero{display:grid;gap:10px;padding:8px 0 4px}
.hero h1{font-size:clamp(2rem,6vw,3rem);text-transform:uppercase;letter-spacing:.02em}
.hero p{max-width:60ch;color:var(--muted)}
.choices{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,280px),1fr));gap:16px}
.choice{display:grid;gap:8px;text-align:left;background:var(--sheet);border:1.5px solid var(--line);border-radius:var(--r);padding:22px;cursor:pointer;color:var(--ink);font:inherit}
.choice:hover{border-color:var(--ink)}
.choice h2{font-size:1.6rem}
.choice .go{font-weight:600;color:var(--accent)}
.how{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,200px),1fr));gap:14px;counter-reset:how}
.how li{list-style:none;border-top:2px solid var(--ink);padding-top:8px;font-size:.9rem}
.how li b{display:block;font-family:var(--f-display);text-transform:uppercase;letter-spacing:.05em;font-size:1rem}
.how{padding:0;margin:0}

/* status pills */
.pill{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:3px 10px;font-size:.78rem;font-weight:600;white-space:nowrap;--c:var(--muted);color:color-mix(in srgb,var(--c) 72%,var(--ink));background:color-mix(in srgb,var(--c) 12%,transparent)}
.pill::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--c)}
.st-received{--c:var(--info)} .st-diagnosing{--c:var(--info)} .st-awaiting{--c:var(--warn)} .st-in_progress{--c:var(--ok)} .st-parts{--c:var(--warn)} .st-ready{--c:var(--ok)} .st-closed{--c:var(--muted)}
.tag{display:inline-block;border:1px solid var(--line);border-radius:4px;padding:1px 7px;font-size:.78rem;color:var(--muted)}
.tag.sample{border-color:var(--signal);color:var(--warn);font-weight:600}
.flag{display:inline-flex;align-items:center;gap:5px;font-size:.78rem;font-weight:600;color:var(--bad)}
.flag::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--bad)}

/* tracker */
.track{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:4px;margin:6px 0 0;padding:0;list-style:none}
.track li{display:grid;gap:6px;font-size:.78rem;color:var(--muted);text-align:center}
.track i{height:6px;border-radius:3px;background:var(--line)}
.track .done i{background:var(--ok)} .track .done{color:var(--ink)}
.track .now i{background:var(--signal)} .track .now{color:var(--ink);font-weight:600}
.statusline{display:flex;gap:14px;align-items:flex-start;flex-wrap:wrap;justify-content:space-between}

/* key/value */
.kv{display:grid;grid-template-columns:max-content minmax(0,1fr);gap:6px 16px;font-size:.92rem}
.kv dt{color:var(--muted)} .kv dd{margin:0;overflow-wrap:anywhere}

/* ticket list */
.toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;justify-content:space-between}
.tabs{display:flex;gap:6px;flex-wrap:wrap}
.tabs button{border:1.5px solid var(--line);background:var(--sheet);color:var(--ink);border-radius:999px;padding:5px 12px;font:600 .82rem var(--f-body);cursor:pointer}
.tabs button[aria-pressed="true"]{border-color:var(--ink);background:var(--ink);color:var(--paper)}
.tabs button .n{font-family:var(--f-mono);font-weight:500;opacity:.75;margin-left:4px}
.tlist{display:grid;border-top:1px solid var(--line)}
.trow{display:grid;grid-template-columns:90px minmax(0,1.2fr) minmax(0,1.4fr) 170px 90px;gap:12px;align-items:center;padding:12px 6px;border-bottom:1px solid var(--line);background:none;border-left:0;border-right:0;border-top:0;text-align:left;color:var(--ink);font:inherit;cursor:pointer;width:100%}
.trow:hover{background:var(--soft)}
.trow.head{cursor:default;font-size:.75rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);padding-block:8px}
.trow.head:hover{background:none}
.trow > *{min-width:0;overflow:hidden;text-overflow:ellipsis}
.trow .sub{display:block;font-size:.8rem;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media (max-width:760px){
  .trow{grid-template-columns:minmax(0,1fr) auto;gap:4px 10px}
  .trow.head{display:none}
  .trow .c-veh{grid-column:1} .trow .c-st{grid-column:2;grid-row:1/3;justify-self:end;align-self:start}
  .trow .c-time{grid-column:2;justify-self:end}
}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,150px),1fr));gap:12px}
.stat{background:var(--sheet);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px}
.stat b{display:block;font-family:var(--f-display);font-size:2rem;line-height:1}
.stat span{font-size:.8rem;color:var(--muted)}

/* media */
.media{display:grid;grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:10px}
.mi{position:relative;border-radius:var(--r);overflow:hidden;background:var(--soft);border:1px solid var(--line);aspect-ratio:1;max-width:100%}
.mi img,.mi video{width:100%;height:100%;object-fit:cover;display:block}
.mi button.open{position:absolute;inset:0;background:none;border:0;cursor:zoom-in}
.mi .who{position:absolute;left:6px;bottom:6px;background:color-mix(in srgb,var(--sheet) 88%,transparent);color:var(--ink);font-size:.7rem;font-weight:600;border-radius:4px;padding:1px 6px}
.mi .x{position:absolute;right:6px;top:6px;background:var(--sheet);color:var(--ink);border:1px solid var(--line);border-radius:4px;font-size:.75rem;cursor:pointer;padding:1px 6px}
.drop{display:grid;place-items:center;gap:6px;text-align:center;border:2px dashed var(--line);border-radius:var(--r);padding:20px;cursor:pointer;background:var(--soft);position:relative}
.drop input{position:absolute;inset:0;opacity:0;cursor:pointer}
.drop.over{border-color:var(--accent)}
.lightbox{position:fixed;inset:0;z-index:20;background:rgba(5,8,14,.86);display:grid;place-items:center;padding:24px}
.lightbox img{max-height:90vh;max-width:100%;border-radius:4px}
.lightbox button{position:absolute;top:calc(12px + env(safe-area-inset-top,0px));right:12px}

/* estimate */
.est{width:100%;border-collapse:collapse;font-size:.9rem}
.est th{text-align:left;font-size:.72rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-weight:600;border-bottom:1.5px solid var(--ink);padding:6px 6px}
.est td{border-bottom:1px solid var(--line);padding:8px 6px;vertical-align:top}
.est .num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.est tr.declined td{color:var(--muted);text-decoration:line-through}
.est tr.declined td.dec{text-decoration:none}
.est input,.est select{padding:6px 8px;font-size:.88rem}
.scroll-x{overflow-x:auto}
.kind{font-size:.7rem;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}
.tot{display:grid;grid-template-columns:1fr auto;gap:4px 24px;justify-content:end;margin-left:auto;max-width:320px;font-size:.92rem;margin-top:12px}
.tot .num{text-align:right;font-variant-numeric:tabular-nums}
.tot .grand{font-family:var(--f-display);font-size:1.4rem;font-weight:700;border-top:1.5px solid var(--ink);padding-top:6px}
.yn{display:inline-flex;border:1.5px solid var(--line);border-radius:999px;overflow:hidden}
.yn button{border:0;background:transparent;color:var(--muted);font:600 .78rem var(--f-body);padding:4px 10px;cursor:pointer}
.yn button.on-yes{background:var(--ok);color:var(--sheet)}
.yn button.on-no{background:var(--bad);color:var(--sheet)}
.sig{font-family:var(--f-display);font-size:1.5rem;border-bottom:1.5px solid var(--ink);padding:2px 4px;display:inline-block}
.stamp{display:inline-block;border:2px solid var(--c,var(--ok));color:var(--c,var(--ok));font-family:var(--f-display);font-weight:700;text-transform:uppercase;letter-spacing:.1em;padding:2px 10px;border-radius:4px;transform:rotate(-2deg)}

/* timeline + messages */
.tl{display:grid;gap:12px;margin:0;padding:0;list-style:none}
.tl li{display:grid;grid-template-columns:auto 1fr;gap:10px}
.tl li::before{content:"";width:10px;height:10px;border-radius:50%;border:2px solid var(--ink);margin-top:5px}
.tl li:first-child::before{background:var(--signal);border-color:var(--signal)}
.msgs{display:grid;gap:8px;max-height:360px;overflow-y:auto;padding:4px 2px}
.msg{max-width:82%;padding:8px 12px;border-radius:12px;font-size:.92rem;white-space:pre-wrap;overflow-wrap:anywhere}
.msg small{display:block;font-size:.7rem;color:var(--muted);margin-top:2px}
.msg.them{background:var(--soft);border:1px solid var(--line);justify-self:start;border-bottom-left-radius:3px}
.msg.me{background:color-mix(in srgb,var(--accent) 16%,var(--sheet));justify-self:end;border-bottom-right-radius:3px}
.compose{display:flex;gap:8px;margin-top:10px}
.compose textarea{min-height:44px;height:44px}

.banner{border:1.5px solid var(--warn);background:color-mix(in srgb,var(--warn) 10%,var(--sheet));border-radius:var(--r);padding:10px 14px;font-size:.9rem}
.empty{text-align:center;padding:36px 16px;display:grid;gap:10px;justify-items:center;color:var(--muted)}
.empty h2{color:var(--ink)}
.err{color:var(--bad);font-size:.88rem;font-weight:500}
.toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--ink);color:var(--paper);padding:10px 18px;border-radius:999px;font-weight:600;font-size:.9rem;z-index:30;max-width:calc(100% - 32px)}
.done-ticket{font-family:var(--f-mono);font-size:clamp(2rem,9vw,3.4rem);letter-spacing:.04em;border:2px dashed var(--ink);padding:6px 18px;border-radius:var(--r)}
.printrow{display:flex;gap:8px;flex-wrap:wrap;align-items:center;border-top:1px dashed var(--line);margin-top:14px;padding-top:12px}
.printrow .lbl{font-size:.8rem;color:var(--muted);margin-right:4px}
details.sheet > summary{cursor:pointer;font-family:var(--f-display);font-weight:700;font-size:1.2rem;list-style-position:inside}
details.sheet > summary span{font-family:var(--f-body);font-weight:400;font-size:.85rem;color:var(--muted);margin-left:6px}
details.sheet[open] > summary{margin-bottom:14px}
.back{background:none;border:0;color:var(--muted);font:600 .88rem var(--f-body);cursor:pointer;padding:0;justify-self:start}
.back:hover{color:var(--ink)}
@media (prefers-reduced-motion:no-preference){.sheet,.choice{transition:border-color .15s}}

footer.site{max-width:1080px;margin:40px auto 0;border-top:2px solid var(--ink);padding-top:14px;display:flex;gap:16px;flex-wrap:wrap;justify-content:space-between;font-size:.85rem;color:var(--muted)}
footer.site b{color:var(--ink);font-family:var(--f-display);text-transform:uppercase;letter-spacing:.04em;font-size:1rem}
.auth{max-width:440px;margin:24px auto 0}
.center{text-align:center}
.spinner{display:inline-block;width:16px;height:16px;border:2px solid var(--line);border-top-color:var(--accent);border-radius:50%;animation:spin .8s linear infinite;vertical-align:-3px}
@keyframes spin{to{transform:rotate(360deg)}}
@media (prefers-reduced-motion:reduce){.spinner{animation-duration:2.4s}}
.success{border:1.5px solid var(--ok);background:color-mix(in srgb,var(--ok) 9%,var(--sheet));border-radius:var(--r);padding:16px}
.hero-band{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:28px;align-items:center;padding-block:14px}
@media (max-width:760px){.hero-band{grid-template-columns:minmax(0,1fr)}}
.ticketcard{background:var(--sheet);border:1px solid var(--line);border-radius:var(--r);padding:18px;font-size:.9rem;display:grid;gap:10px;box-shadow:0 10px 30px -18px rgba(0,0,0,.35)}
.ticketcard .rowx{display:flex;flex-wrap:wrap;justify-content:space-between;gap:4px 10px;border-bottom:1px dashed var(--line);padding-bottom:6px}
.brand .brand-mark{color:var(--accent-ink)}
/* Keep cards inside the screen on phones: grid children may shrink, wide tables scroll inside their card */
main > *, .cols > div > *, .stack > *, .grid2 > *, .sheet { min-width: 0; }
@media (max-width: 520px){
  .sheet { padding: 16px; }
  .est { font-size: .84rem; }
  .est th, .est td { padding: 7px 4px; }
  .est .num { white-space: normal; }
  .yn button { padding: 4px 8px; }
  .tot { max-width: none; }
}
.qm { display: none; }
@media (max-width: 520px){
  .qm { display: block; font-size: .78rem; color: var(--muted); margin-top: 2px; }
  .est.has-qm th:nth-child(2), .est.has-qm td:nth-child(2) { display: none; }
}
.review{display:flex;gap:16px;align-items:center;flex-wrap:wrap}
.review > div:not(.stars){flex:1 1 240px;min-width:0}
.review .stars{font-size:1.6rem;letter-spacing:.08em;color:var(--signal);line-height:1}
/* check-in disclosure + policies */
.disclosure{border:2px solid var(--ink);border-radius:var(--r);padding:14px 16px;display:grid;gap:10px;font-size:1rem;line-height:1.45;text-transform:uppercase}
.disclosure .check{font-size:1rem}
.disclosure .check input{accent-color:var(--accent)}
.limitbox{display:inline-flex;align-items:center;gap:2px;white-space:nowrap}
.limitbox input{width:6.5em;padding:3px 6px;font:inherit;text-transform:none}
.policy{font-size:.95rem;line-height:1.6;max-width:70ch}
.policy h2{font-size:1.15rem;margin:18px 0 6px;text-transform:none}
.policy ul{margin:0;padding-left:1.2em;display:grid;gap:4px}
.policy p{margin:0 0 8px}
.policy-page{display:grid;gap:8px}
.policy-dialog{border:1px solid var(--line);border-radius:var(--r);background:var(--sheet);color:var(--ink);padding:0;width:min(720px,calc(100% - 24px));max-height:min(86vh,900px)}
.policy-dialog::backdrop{background:rgba(5,8,14,.6)}
.policy-dialog[open]{display:flex;flex-direction:column}
.policy-head,.policy-foot{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:14px 18px;border-bottom:1px solid var(--line)}
.policy-foot{border-bottom:0;border-top:1px solid var(--line);justify-content:flex-end}
.policy-dialog .policy{overflow-y:auto;padding:4px 18px 12px;flex:1;min-height:0}
.warnbox{border:1.5px solid var(--warn);background:color-mix(in srgb,var(--warn) 10%,var(--sheet));border-radius:var(--r);padding:12px 14px;font-size:.9rem;display:grid;gap:8px}
.est select.sm,.est input.sm{padding:5px 6px;font-size:.82rem}
.est td.tx{text-align:center}
.condtag{display:inline-block;font-size:.7rem;font-weight:600;border:1px solid var(--warn);color:var(--warn);border-radius:4px;padding:0 5px;margin-left:6px;vertical-align:1px}
.est.edit{min-width:820px}
.est.edit td:nth-child(1){width:130px}
.est.edit td:nth-child(2){width:100px}
.est.edit td:nth-child(4){width:150px}
.est.edit td:nth-child(5){width:80px}
.est.edit td:nth-child(6){width:100px}
/* VIN tools */
.vinbox{border:1.5px dashed var(--accent);border-radius:var(--r);padding:14px;background:color-mix(in srgb,var(--accent) 5%,var(--sheet))}
.vinrow{display:flex;gap:8px;align-items:flex-end;flex-wrap:wrap}
.vinrow .f{flex:1 1 240px}
.vinrow .btn{margin-bottom:2px}
#vin-status.ok{color:var(--ok);font-weight:600}
#vin-status.bad{color:var(--bad)}
.scanwrap{position:relative;background:#000;aspect-ratio:4/3;max-height:60vh}
.scanwrap video{width:100%;height:100%;object-fit:cover;display:block}
.scanguide{position:absolute;left:8%;right:8%;top:38%;bottom:38%;border:2px solid var(--signal);border-radius:6px;box-shadow:0 0 0 999px rgba(0,0,0,.35)}
.filled{animation:flash 1.2s ease-out}
@keyframes flash{from{background:color-mix(in srgb,var(--ok) 25%,var(--field))}to{background:var(--field)}}
@media (prefers-reduced-motion:reduce){.filled{animation:none}}
/* language */
.langbtn{border:1.5px solid var(--line);background:var(--sheet);color:var(--ink);border-radius:999px;padding:5px 12px;font:600 .85rem var(--f-body);cursor:pointer}
.langbtn:hover{border-color:var(--ink)}
html:not([lang="es"]) .es-only{display:none}
.langtag{display:inline-block;font-size:.72rem;font-weight:700;letter-spacing:.06em;border-radius:4px;padding:1px 6px;background:color-mix(in srgb,var(--info) 14%,transparent);color:var(--info)}

/* ---------- phone notifications ---------- */
.notify{display:flex;gap:14px;align-items:flex-start;border-left:4px solid var(--signal)}
.notify .ic{flex:none;width:42px;height:42px;border-radius:50%;display:grid;place-items:center;background:color-mix(in srgb,var(--signal) 18%,transparent);color:var(--warn)}
.notify h2{font-size:1.25rem;margin-bottom:4px}
.notify .acts{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-top:12px}
.notify-on{display:flex;gap:10px;align-items:center;justify-content:space-between;flex-wrap:wrap;padding:10px 14px;border:1px solid var(--line);border-radius:var(--r);background:var(--soft);font-size:.9rem}
.notify-on svg{vertical-align:-3px}
.notify-on b{color:var(--ok)}
dialog.bsheet{margin:auto auto 0;width:100%;max-width:560px;border:0;border-radius:16px 16px 0 0;padding:22px 20px calc(24px + env(safe-area-inset-bottom));background:var(--sheet);color:var(--ink);box-shadow:0 -8px 30px rgba(0,0,0,.2)}
dialog.bsheet::backdrop{background:rgba(10,15,25,.45)}
dialog.bsheet h2{font-size:1.3rem}
dialog.bsheet .muted{margin-top:4px}
dialog.bsheet .grab{width:40px;height:5px;border-radius:3px;background:var(--line);margin:-8px auto 14px}
dialog.bsheet .bs-foot{margin-top:18px}
.ios-steps{counter-reset:s;list-style:none;padding:0;margin:14px 0 0;display:grid;gap:10px}
.ios-steps li{counter-increment:s;display:flex;gap:10px;align-items:flex-start}
.ios-steps li::before{content:counter(s);flex:none;width:24px;height:24px;border-radius:50%;background:var(--accent);color:var(--accent-ink);font-weight:700;font-size:.8rem;display:grid;place-items:center}

/* ---------- shop order page: one column in working order ---------- */
.detail{display:grid;gap:18px;max-width:920px}
.subhead{margin:18px 0 10px;padding-top:14px;border-top:1px solid var(--line);font-size:.95rem}
.sheet.off{opacity:.55;background:var(--soft)}
.sheet.off .sec-h h2{color:var(--muted)}

/* ---------- returning customer (check-in) + vehicle history (shop) ---------- */
.welcome{border-left:4px solid var(--accent);display:grid;gap:12px}
.vhist{display:grid;gap:10px}
.vhist .job{border:1px solid var(--line);border-radius:var(--r);padding:10px 12px;display:grid;gap:4px}
.vhist .job .top{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap}
.vhist .job ul{margin:2px 0 0;padding-left:18px}
.wty{display:inline-block;border-radius:999px;padding:2px 9px;font-size:.75rem;font-weight:600}
.wty.on{color:var(--ok);background:color-mix(in srgb,var(--ok) 13%,transparent)}
.wty.off{color:var(--muted);background:var(--soft)}

/* ---- Phase 2: inspection, canned jobs, parts ---- */
.isum{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px}
.isum .ic{font-weight:700;font-size:.82rem;border-radius:999px;padding:3px 11px;border:1.5px solid}
.isum .ic.now{color:var(--bad);border-color:var(--bad);background:color-mix(in srgb,var(--bad) 9%,transparent)}
.isum .ic.soon{color:var(--warn);border-color:var(--signal);background:color-mix(in srgb,var(--signal) 14%,transparent)}
.isum .ic.ok{color:var(--ok);border-color:var(--ok);background:color-mix(in srgb,var(--ok) 9%,transparent)}
.igroup + .igroup{margin-top:4px}
.irow{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 12px;align-items:center;padding:8px 0 8px 10px;border-bottom:1px solid var(--line);border-left:4px solid transparent}
.irow.is-good{border-left-color:var(--ok)} .irow.is-soon{border-left-color:var(--signal)} .irow.is-now{border-left-color:var(--bad)}
.irow .iname{font-weight:600;font-size:.92rem;min-width:0}
.irow .inote,.irow .iph{grid-column:1 / -1}
.ibtns{display:inline-flex;border:1.5px solid var(--line);border-radius:999px;overflow:hidden}
.ib{border:0;background:var(--sheet);color:var(--muted);font:600 .8rem var(--f-body);padding:6px 12px;cursor:pointer;min-height:34px}
.ib + .ib{border-left:1.5px solid var(--line)}
.ib-good.on{background:var(--ok);color:#fff} .ib-soon.on{background:var(--signal);color:#1d1400} .ib-now.on{background:var(--bad);color:#fff}
.iph{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.ith{position:relative;width:76px;height:76px;border-radius:var(--r);overflow:hidden;border:1px solid var(--line);background:var(--soft);flex:none}
.ith img{width:100%;height:100%;object-fit:cover;display:block;cursor:zoom-in}
.ith .x{position:absolute;right:3px;top:3px;background:var(--sheet);color:var(--ink);border:1px solid var(--line);border-radius:4px;font-size:.7rem;cursor:pointer;padding:0 5px}
.ith button.open{position:absolute;inset:0;background:none;border:0;cursor:zoom-in}
.icam{display:inline-flex;align-items:center;font-size:.74rem;font-weight:600;color:var(--accent);border:1px dashed var(--line);border-radius:var(--r);padding:2px 7px;margin-left:6px;cursor:pointer;vertical-align:1px;white-space:nowrap}
.icard{border:1px solid var(--line);border-left:5px solid var(--line);border-radius:var(--r);padding:10px 12px;margin-bottom:10px;background:var(--sheet)}
.icard.now{border-left-color:var(--bad)} .icard.soon{border-left-color:var(--signal)} .icard.ok{border-left-color:var(--ok)}
.icard .top{display:flex;justify-content:space-between;gap:10px;align-items:baseline;flex-wrap:wrap}
.icard p{margin:4px 0 0} .icard .iph{margin-top:8px}
.ist{font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em}
.ist.now{color:var(--bad)} .ist.soon{color:var(--warn)} .ist.ok{color:var(--ok)}
.igood summary{cursor:pointer;font-weight:600;color:var(--ok);padding:6px 0}
.igood ul{margin:4px 0 0;padding-left:20px;columns:2;column-gap:24px;font-size:.9rem}
@media (max-width:520px){.igood ul{columns:1}}
.cjbox{display:flex;flex-wrap:wrap;gap:10px;align-items:flex-end;margin-top:10px;padding:12px;border:1px dashed var(--line);border-radius:var(--r);background:var(--soft)}
.cjlist{display:grid;gap:0}
.cjrow{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid var(--line)}
.cjedit{margin-top:14px;padding-top:12px;border-top:1px dashed var(--line)}
table.parts tr.got td{color:var(--muted)} table.parts tr.late td:first-child{color:var(--bad);font-weight:600}
table.parts input[type=date]{min-width:0;width:150px}
table.parts input[type=text]{min-width:120px}
table.parts{min-width:640px} table.parts td{vertical-align:middle}

/* ---- Phase 3: reports ---- */
.rchart{width:100%;height:auto;display:block}
.rchart .bar{fill:var(--accent)} .rchart .bar:hover{fill:var(--signal)}
.rchart .gl{stroke:var(--line);stroke-width:1} .rchart .ax{fill:var(--muted);font:11px var(--f-body)}
.rtab{width:100%;border-collapse:collapse} .rtab td{padding:6px 0;border-bottom:1px solid var(--line)} .rtab td.num{text-align:right;font-variant-numeric:tabular-nums}
.rtab tr.sub td{font-weight:700;border-bottom:1.5px solid var(--ink)} .rtab tr.grand td{font-weight:700;font-size:1.1rem;border-bottom:0;padding-top:10px}
.rtax{min-width:860px}

/* ---- Phase 4: drop-off days + reminders ---- */
.dropoff{border:1px dashed var(--line);border-radius:var(--r);padding:12px;background:var(--soft);display:grid;gap:8px}
.daypicks{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.daypick{position:relative;cursor:pointer}
.daypick input{position:absolute;opacity:0;pointer-events:none}
.daypick span{display:grid;gap:1px;border:1.5px solid var(--line);border-radius:var(--r);padding:6px 10px;background:var(--sheet);min-width:96px;text-align:center}
.daypick b{font-size:.88rem} .daypick small{font-size:.72rem;color:var(--ok)}
.daypick input:checked + span{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 10%,var(--sheet));box-shadow:0 0 0 1px var(--accent)}
.daypick input:focus-visible + span{outline:2.5px solid var(--focus);outline-offset:2px}
.daypick.full{cursor:not-allowed;opacity:.55} .daypick.full small{color:var(--bad)}
.dayload{display:grid;grid-template-columns:repeat(auto-fit,minmax(96px,1fr));gap:8px}
.dayload .dl{position:relative;border:1px solid var(--line);border-radius:var(--r);padding:6px 8px 9px;display:flex;justify-content:space-between;gap:6px;font-size:.82rem;overflow:hidden}
.dayload .dl i{position:absolute;left:0;bottom:0;height:3px;background:var(--accent)}
.dayload .dl.full i{background:var(--bad)} .dayload .dl.today{border-color:var(--ink)}
.clist{list-style:none;margin:0;padding:0}
.clist li{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:7px 0;border-bottom:1px solid var(--line);font-size:.9rem}
.clist li a{text-decoration:none} .clist li.muted{opacity:.6}

/* ---- Cloudflare security check ---- */
.human-check-wrap{margin-top:14px;display:grid;gap:6px}
.human-check{min-height:65px;max-width:400px}